Chatbot technology refers to the development and deployment of computer programs designed to simulate human conversation through artificial intelligence (AI). This technology allows for interaction with users in a natural language format, typically via text or voice, enabling tasks such as answering questions, providing customer support, or facilitating transactions. Chatbots leverage natural language processing (NLP) to understand and respond to user inputs, often incorporating machine learning algorithms to improve their performance over time. They are widely used in various applications, including customer service, marketing, personal assistance, and information retrieval, enhancing user engagement and operational efficiency. The underlying goal of chatbot technology is to create a seamless and intuitive interaction experience between humans and machines.
In a twist of literary absurdity, artificial intelligence has once again demonstrated its flaw: confidently delivering incorrect information. Richard Powers’s new novel, *Playground*, features an AI line that caught online…